Last updated: March 15, 2025
At Catenatvs we collect information that you provide directly through our contact forms and service requests. This includes your name, email address, phone number, and the content of the messages you send us. We also automatically collect technical data such as your IP address, browser type, operating system, and pages visited on our website, through cookies and analytics technologies.
We process your personal data for the following purposes: to respond to your inquiries and information requests, to provide the network architecture, data transmission, and cybersecurity consulting services you request, to send commercial communications if you have given your express consent, and to improve our website by analyzing its usage. We do not use your data for purposes incompatible with those described herein.
The legal basis for processing your data is your explicit consent when submitting a form, as well as the execution of a service contract when you hire us. In the case of technical data and cookies, the legal basis is our legitimate interest in improving the functionality of the website, provided that your rights and freedoms do not prevail.
We use first-party and third-party cookies (such as Google Analytics) to analyze site traffic, remember your preferences, and personalize content. You can configure your browser to reject all cookies or to notify you when a cookie is sent. However, some features of the site may not function properly if you disable cookies.
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by legal obligation. Once no longer needed, we will securely delete it. Contact data is retained until you request its deletion or revoke your consent.
We do not sell or rent your personal data to third parties. We may share your information with service providers acting as data processors, such as hosting services, email platforms, and analytics tools. These third parties are contractually obligated to protect your data and may only process it according to our instructions. We never disclose data to third parties for their own commercial purposes without your explicit consent.
You have the right to access, rectify, delete, and port your personal data, as well as to limit or object to its processing. You may also withdraw your consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal. To exercise these rights, send an email to info@catenatvs.com indicating the right you wish to exercise. We will respond within a maximum of 30 days.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of communications through secure protocols (HTTPS), firewalls, and restricted access controls to the data.
We may update this privacy policy periodically to reflect changes in our practices or applicable legislation. We will notify you of any significant changes through a notice on our website or by email if we have your address. We recommend that you review this page from time to time to stay informed about how we protect your information.
If you have any questions about this privacy policy or wish to exercise your rights, you can contact us at:
At Catenatvs we do not make misleading claims, create false urgency, use fictitious testimonials or endorsements, or impersonate brands or official entities. All information about our services is truthful and subject to verification. We do not guarantee specific results without a prior analysis of your infrastructure. This policy complies with Google Ads transparency principles and EU user consent regulations.